5 Jobs in Bedford, OH
New Age Logistics is Hiring a Customer Service Representative Near Bedford, OH
- Process customer orders and enter receiving documents, accurately and timely.
- Manage incoming calls and emails from customers, associates, and third-party partners professionally, effectively, and calmly.
- Review and apply inventory activities, including movements and deletions in the system.
- Maintained and update inventory records and invoice customers.
- Reconcile inventory discrepancies, keep track of it and relieve inventory.
- Investigate and report any stock issues to management.
- Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Set up new customer accounts in the system and set up Bill of materials (BOM) for customers.
- Create spreadsheets in excel as needed.
- Prepare monthly inventory reports.
- Place order requests for supplies and materials as needed.
- Enthusiastically and unprompted assist other team members in tasks outside core responsibilities to ensure projects are completed to NAP’s quality standards.
- Performs any other assigned duties/responsibilities as needed.
- High school diploma/GED required. Associate’s or bachelor’s degree preferred
- 3 years experience in inventory control, customer service, hospitality, or administrative support.
- Proficient knowledge of warehouse procedures and policies.
- Ability to work with all levels of company staff.
- Comfortable delivering frequent direct oral and written feedback.
- Proficient in Microsoft Office (Word, Excel)
- Ability to multi-task and quickly reprioritize duties and responsibilities
- Self-starter with capacity to independently spearhead assigned projects with little supervision
- Excellent written and verbal communications skills
- Exemplary analytical and mathematical skills
- Ability to deal with people in an uplifting manner
- A quick thinker who can research and troubleshoot
- Capacity to meet required goals and timelines.
Job Summary
Full Time
Logistics Services
$33k-41k (estimate)
08/25/2023
07/04/2024
newagepkg.com
MACEDONIA, OH
50 - 100
2012
JERRY PETERS
$10M - $50M
Logistics Services
Related Companies
The job skills required for Customer Service Representative include Customer Service, Microsoft Office, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
